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Takeaway: Government CMS preferences evolve with population size, shifting from specialized proprietary solutions for smaller entities to enterprise-level, often open-source platforms for larger ones.

Takeaway: Government CMS preferences vary dramatically by level and size: While smaller cities favor specialized proprietary solutions, larger entities and States prefer flexible open-source platforms or enterprise solutions.

Takeaway: Building and adding an AI chatbot on a county website requires careful planning, development, deployment, and maintenance.

Takeaway: AI and LLMs have significant potential in making user experience better for government constituents, so in the April 18 webinar with Drupal4Gov, we share our journey of developing a conversational search chatbot for the Martin County Lib

Takeaway: Governments should adopt policies to govern web content since various kinds of web content are essential for community engagement. We need to guarantee accurate information reaches constituents.

Last December, I wrote about AI as a tool for Drupal development – a concept that, for many, sounds like a huge leap forward, and it is. But it’s just the beginning. We’re not far from AI acting as an actual Drupal developer.

Note: This blog was first published on June 17, 2011, and has been updated to reflect new information and insights.

2023 was that year that Artificial Intelligence emerged from the futuristic shadows and into the spotlight, sparking transformative new levels of innovation, efficiency, and productivity. 

Takeaway: Drupal’s comprehensive approach to multilingual features has made it a go-to solution for inclusive, global digital platforms.

Drupal 10 celebrated the one year anniversary of it's release this month, and despite both Drupal 8 and 9 having reached end of life, the Drupal Community's pace of upgrading to Drupal 10 lags far behind where it needs to be. 

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