No really, this just was not how I planned to start this post. I was going to drone on about the small town I grew up in and how we all knew of each other etc. How that upbringing had put a lens on how I see things...but, when I searched for an image to help inspire me when writing this blog, I typed in customer service and only saw images of people wearing headsets. I typed in coffee shop and saw people sitting with their coffee, doing work on their phones or laptops.