Peak season staff squeeze: 44% of retail leaders fear they don’t have enough staff to cope with next ecommerce rush
Real Wire
Mon, 07/18/2022 - 05:08

London, 18th July, 2022: 44% of retail leaders say they don’t have enough staff to support the upcoming peak season, and need to staff up. That’s according to new data from Delivery Experience Platform Sorted, which found that retail customer service and operations managers believe they are understaffed for the upcoming ecommerce rush, with 52% fearing service levels will drop as a result.