Completed Drupal site or project URL: http://www.openymca.org

The Open Y is an open-source customer experience (CX) platform and Drupal 8 distribution specifically built for YMCAs to fuel the Y movement. It was founded by some of the largest YMCA associations in North America including YMCA of Greater Twin Cities, YMCA of Greater Seattle and YMCA of Greater Houston.

In the modern environment where customer experience often starts, and ends online, the YMCAs were constrained by aging proprietary content management systems (CMS). Their systems were difficult to use, cost prohibitive, and limited The Y’s ability to innovate digitally. The team team understood that they weren’t the only YMCA facing this situation, either, and decided to make their solution available to any other YMCA to use or improve upon by creating the digital initiative within the Y movement.