Before the web was used to provide users data access and to automate customer service, there were IVRs. You know these ubiquitous technologies by experience if not by name. You use them to pay bills by phone, check account balances or even register for classes.

If you have ever wanted to integrate telephony into your website, you should checkout Twilio. Not only is the integration pretty straightforward, it's amazing all that you can do.... Read more