I gave a talk at Drupal Camp London this year, focusing on the UX of CMS users a.k.a the forgottten Drupal user. Below are the slides and a few notes to accompany them.
For cause-driven organizations, a website is a place to highlight impact, share resources, and build support. While a blog or brochure site can achieve some of these goals, it rarely does it all.
The Features module helps address the shortcoming in Drupal 7 of how to manage and deploy site configuration data. There are times when you need to change a Feature.